bmitbd Privacy Policy
The security of your personal information is our highest priority. This policy explains how bmitbd collects, uses, and protects your data.
Introduction and Scope
1 Introduction
bmitbd (referred to herein as "we", "our", or "the platform") is a trusted online gaming platform in Bangladesh. We provide live casino, cricket betting, slot games, and other entertainment services. By using our website bmitbd.lat, you agree to the terms of this privacy policy.
This privacy policy explains what types of personal information bmitbd collects, the purposes for which it is used, how long it is retained, and how it is kept secure. It also describes your rights regarding your information and how to exercise those rights. We ask that you read this policy carefully before using our services.
This privacy policy applies to all services, websites, and applications of bmitbd. If you use any of our services or create an account, you will be considered to have accepted all the terms of this policy.
What Data We Collect
2 Data Collection
bmitbd collects information from you in various situations. Below is a description of the different types of information we collect:
a) Information Collected at Registration
- Full name (in Bengali or English)
- Date of birth (for age verification — only for those aged 21 or above)
- Email address
- Mobile number
- Preferred username and password
- Currency preference (Bangladeshi Taka — ৳)
b) Financial Transaction Information
- Mobile number linked to bKash, Nagad, Rocket, or Upay
- Transaction history (records of deposits and withdrawals)
- Transaction amounts and timestamps
Note: bmitbd does not store any full bank account numbers or card numbers.
c) Automatically Collected Information
- IP address and device type
- Browser and operating system information
- Time and duration of website visits
- Log of pages viewed
- Cookie and session data
d) Identity Verification (KYC) Information
- Copy of National ID (NID) or passport
- Address proof documents
- Selfie or photo (if required for identity confirmation)
Purpose of Data Use
3 Purpose of Data Use
We use your information only for the specific purposes listed below:
- Account Management: To create, manage, and maintain your account.
- Identity Verification: To confirm age (21+) and identity, and to prevent fraud.
- Processing Financial Transactions: To complete deposits and withdrawals (bKash, Nagad, Rocket, Upay).
- Customer Support: To provide assistance via live chat or email.
- Platform Improvement: To improve service quality and develop new features.
- Security and Protection: To prevent unauthorized access, fraud, and money laundering.
- Legal Compliance: To comply with applicable laws and regulations.
- Responsible Gaming: To identify problematic gaming behavior and provide necessary support.
- Notifications and Promotions: To send relevant offers and updates, if you have given your consent.
We do not send marketing or promotional communications without your consent. You may withdraw this consent at any time.
Data Storage and Security Measures
4 Data Storage and Security
bmitbd uses industry-standard security technology to protect your privacy. Our security measures are described below:
- SSL/TLS Encryption: All data transmission on our website is secured through SSL encryption.
- Encrypted Database: Your personal information is stored in an encrypted database.
- Access Control: Only authorized personnel can access the necessary data.
- Firewall and Security Monitoring: Round-the-clock security monitoring is in place.
- Regular Audits: Regular assessment and updating of security measures.
Data Retention Period
We retain your information for as long as your account remains active. Even after an account is closed, information may be kept for a defined period as required by legal obligations, dispute resolution, or enforcement of our policies. Financial transaction records are retained for the period prescribed by law.
If a security breach is detected, we will notify you as soon as possible and take the necessary steps.
Sharing Data with Third Parties
5 Sharing Data with Third Parties
bmitbd does not sell or rent your personal information. However, data may be shared with third parties in the following limited circumstances:
- Payment Processors: Payment service providers such as bKash, Nagad, Rocket, and Upay will receive the information needed to complete transactions.
- Technology and Infrastructure Partners: Those who assist in operating our platform — all working under strict confidentiality agreements.
- Law Enforcement Agencies: Information may be provided in compliance with valid court orders or government directives.
- Fraud Prevention Agencies: Specialist service providers that assist in preventing money laundering or fraud.
- Business Successors: In the event of a company merger or acquisition — subject to the terms of this policy being maintained.
Outside the circumstances listed above, we do not share your information with any third party without your consent. We have data protection agreements in place with all third-party partners.
Cookies and Tracking Technologies
6 Cookies and Tracking Technologies
bmitbd uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.
Types of cookies we use:
- Essential Cookies: To manage login sessions and ensure core website functionality. These cannot be disabled.
- Functional Cookies: To remember your preferences (language, settings).
- Analytics Cookies: To understand site usage patterns — these do not reveal your identity.
- Security Cookies: To detect and prevent fraudulent activity.
You can manage cookies through your browser settings. However, disabling certain essential cookies may cause some features of the site to not work properly.
Your Data Rights
7 Your Rights
As a user of bmitbd, you have the following rights regarding your own information:
- Right of Access: The right to know what information we hold about you and to receive a copy of it.
- Right to Rectification: The right to request correction of your information if it is inaccurate or incomplete.
- Right to Erasure: The right to request deletion of your information in certain circumstances (though this may be limited by legal obligations).
- Right to Restrict Processing: The right to request that the use of your information be limited in certain cases.
- Right to Data Portability: The right to receive a copy of your information in a machine-readable format.
- Right to Object: The right to object to the use of your information for specific purposes.
- Right to Withdraw Consent: The right to withdraw consent given for marketing or promotional communications at any time.
To exercise any of the above rights, please contact us via live chat or email. We will respond to your request in a timely manner upon receipt.
Third-Party Links and Services
8 Third-Party Links
The bmitbd platform may include services from third-party game providers (such as Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming). These providers have their own privacy policies.
bmitbd is not responsible for the privacy practices of these third parties. You are advised to read their own privacy policies before using their services.
Our payment partners (bKash, Nagad, Rocket, Upay) operate under their own data protection policies. bmitbd does not control the data processing of these service providers.
Children's Privacy Protection
9 Children's Privacy
All services of bmitbd are intended only for individuals aged 21 or above. We do not knowingly collect information from anyone under the age of 21.
We verify age at the time of registration. If we have reason to believe that a minor has created an account, we will immediately close that account and delete the information collected.
If you believe that a minor has created an account on our platform, please notify us immediately. We will act promptly.
Policy Changes and Updates
10 Policy Changes
bmitbd may update this privacy policy from time to time. If there are significant changes to the policy, we will notify you in the following ways:
- By displaying a notice on the website
- By sending a message to your registered email
- Via a notification when you log in to your account
If you continue to use our services after the updated policy is published, that will be considered acceptance of the new policy. You are therefore encouraged to review this page regularly.
You will always have the option to close your account and stop using our services if you do not agree with the new policy.
Contact Us
11 Contact
If you have any questions, concerns, or requests to exercise your data rights regarding this privacy policy, please contact us:
Our privacy team will review your request and respond in a timely manner. Complex requests may take a little longer, but we will always keep you informed.
To learn more about us, visit our About Us page. To learn about responsible gaming, visit our Responsible Gaming page.